Public offer agreement

1. General provisions

1.1. This agreement is an official public offer (hereinafter referred to as the Agreement) of the individual entrepreneur Koval Maria Igorivna RNOKPP 3929709247 (hereinafter referred to as the Seller), registered in the Unified State Register of Legal Entities, Individual Entrepreneurs and Public Organizations, to the Users of the Site - individuals to conclude a contract for the sale of goods remotely through the site: https://catiche.com.ua (hereinafter referred to as the Site) on the terms and conditions set forth in this Agreement.

1.2. Pursuant to Articles 633, 641, 642 of the Civil Code of Ukraine, this Agreement is a public contract, the terms of which shall be binding on the Parties.

1.3. In case of acceptance of the terms of this Agreement, the Website User becomes the Buyer.

1.4. Acceptance of the Agreement shall be deemed to be the fact of placing an order on the Website and/or payment by the Buyer.

1.5. The Seller reserves the right to change the terms of the Agreement unilaterally without notice to the Buyer. The new version of the Agreement shall enter into force upon its publication on the Website.

1.6. The term of the Agreement shall be from the moment of acceptance by the Buyer of the Agreement until the Parties have fully fulfilled their obligations under this Agreement.

2. SUBJECT OF THE CONTRACT

2.1. The Seller undertakes to transfer to the Buyer the ownership of the goods - care cosmetics of the CATICHE brand (hereinafter referred to as the Goods) from the assortment presented on the Website in stock, and the Buyer undertakes to accept and pay for them under the terms of this Agreement.

2.2 Information about the Goods is indicated on the Site in the description of the Goods with the image of the Goods.

2.3. All information on the Site (descriptions, characteristics, recommendations) is for reference only and is not medical or cosmetic advice.

2.4. The Goods do not contain any hazardous or prohibited ingredients, the composition of the Goods is natural and has a minimal risk of allergic reactions.

2.5. The appearance of the Goods may differ slightly from the images on the Website due to the color rendering features of various devices used to view the Website or changes in the packaging design.

3. ORDERING THE GOODS

3.1. The order of the Goods is made by the Buyer through the Seller's Website from the range of Goods in stock.

3.2. When placing an Order on the Site, the Buyer undertakes to provide the following information: full name, phone number, e-mail address, delivery address (settlement, number of the Nova Poshta branch). If the Seller needs additional information, he has the right to request it from the Buyer. The Buyer is responsible for the accuracy and reliability of the information provided to the Seller. After placing the Order on the Website, the Buyer's data is registered in the Seller's database.

3.3 The name, quantity, assortment, article, price of the Goods selected by the Buyer are indicated in the Buyer's basket when placing an Order on the Site.

3.4. The Seller ensures the availability of the Goods presented on the Site in its warehouse. In the absence of the Goods ordered by the Buyer in the Seller's warehouse, the latter has the right to exclude the specified Goods from the Order and/or cancel the Buyer's Order by notifying the Buyer by phone or by sending a corresponding e-mail to the address specified by the Buyer when placing the order. In case of full or partial cancellation of the paid Order, the cost of the canceled Goods shall be returned by the Seller to the Buyer in the manner in which the Goods were paid for within 3 calendar days.

4. ACTIONS.

4.1 The Seller may conduct promotions, provide special offers, introduce loyalty programs, the terms of which are detailed on the Website.

4.2. As part of the promotions, the Buyer may be provided with gift goods worth UAH 1, as indicated in the terms of the promotion

5. PRICES AND PAYMENT PROCEDURE

5.1. The price of each individual Product is determined by the Seller and is indicated on the Site. The price of the Order is determined by adding the price of all the Goods included in the order. The contract price is equal to the order price of the Goods.

5.2. Payment is made in the national currency of Ukraine when ordering the Goods on the Website by bank transfer through the Plata by mono Internet acquiring system (Universal Bank JSC) or upon receipt of the Goods (cash on delivery) at a Nova Poshta branch in cash or by credit card.

5.3. There is no minimum or maximum order amount.

6. DELIVERY

6.1. The order is processed and dispatched by the Seller within 1 to 3 days after placing an order on the Website/payment for the Goods.

6.2. Delivery of the Goods on the territory of Ukraine is carried out by the operator Nova Poshta.

6.3. The term of delivery of the Goods to the Buyer consists of the term of processing the order by the Seller and the term of delivery by the operator Nova Poshta.

6.4. The integrity of the packaging/Goods during transportation and compliance with the delivery time is ensured by the delivery service. The Seller is not responsible for the work of the delivery service and damage to the Goods during delivery.

6.5. The cost of delivery to the Nova Poshta branch is paid by the Seller. For the Buyer, delivery is free of charge.

6.6. The Buyer is obliged to receive the Goods at the Nova Poshta branch and pay for the Goods in case of sending the Goods with cash on delivery.

6.7 If the Buyer has not received the paid Goods at the Nova Poshta branch, the Goods shall not be resent to the Buyer and the payment for the Goods shall not be refunded.

6.8. Pickup of the Goods is not provided.

7. RETURNS AND EXCHANGES

7.1. In accordance with the Law of Ukraine “On Protection of Consumer Rights” and Appendix No. 3 of the Resolution of the Cabinet of Ministers of Ukraine No. 172 dated 19.03.1994 “On Implementation of Certain Provisions of the Law of Ukraine
“On Consumer Protection, perfumes and cosmetics of good quality cannot be exchanged or returned.

7.2. Return of the Goods is possible only in the following cases:
- identification of significant defects in the Goods;
- receipt of damaged Goods (not packaging);
- errors of the Seller when placing an order.

7.3. In the cases provided for in clause 7.2 of this Agreement, the Buyer shall notify the Seller in writing within 24 hours from the date of receipt of the Goods to the Seller's e-mail: catiche.cosmetics@gmail.com and provide confirmation (photo/video), bank details, a copy of the passport and identification number, a copy of the payment document for the Goods.

7.4. Refunds for the Goods shall be made to the Buyer's bank card within 7 calendar days after confirmation of the validity of the request.

8. WARRANTIES, DISCLAIMERS AND LIABILITY

8.1. The Seller provides a guarantee for the compliance of the Goods with the description on the Site, the declared characteristics and the originality of the products.

8.2 Allergic reactions are possible due to individual sensitivity or intolerance to the ingredients of the Goods. The Buyer is obliged to familiarize himself with the composition of the Goods on the packaging and conduct an individual sensitivity test before first use.

8.3. The Seller is not responsible for the Buyer's choice of the Goods, he only guarantees the conformity of the ordered items with the Goods.

8.4. The Seller does not guarantee that the result from the use of the Goods will be identical to the one described or expected, as it depends on the individual characteristics of the Buyer's skin and body.

8.5. If the shipment of the Goods is delayed by the Seller's fault for more than 3 calendar days, the Buyer has the right to cancel the order and to return the funds paid for the Goods.

9. FORCE MAJOR

9.1. The Seller shall be released from liability for full or partial failure to fulfill obligations in the event of force majeure, including natural disasters, hostilities, missile strikes or drone attacks, blockades, hacker attacks on the Site, technical problems in the operation of the Internet, decisions of state or local authorities, etc.

10. PERSONAL DATA

10.1. When placing an order, the Buyer provides his personal data: full name, phone number, e-mail address, delivery address (settlement, number of the Nova Poshta branch).

10.2. The Seller processes personal data in accordance with the Law of Ukraine «On Personal Data Protection».

10.3. The Seller may use the Buyer's contact information for information and advertising mailings (email, sms, messengers).

10.4. By entering into the Agreement by placing an order for the Goods on the Seller's Website, the Buyer confirms that he/she is fully familiarized and agrees with the terms of the Public Offer Agreement, and the Buyer also authorizes the Seller to process his/her personal data in order to fulfill the terms of this Agreement. The permission to process personal data is valid for the entire term of the Agreement, as well as for an unlimited period after the expiration of the Agreement. In addition, by entering into this Agreement, the Buyer confirms that he/she has been notified (without additional notice) of the rights established by the Law of Ukraine «On Personal Data Protection» and of the purposes of data collection. The Buyer also agrees that the Seller has the right to provide access to and transfer the Buyer's personal data to third parties without any additional notifications to the Buyer, without changing the purpose of processing personal data. The scope of the Buyer's rights as a subject of personal data in accordance with the Law of Ukraine «On Personal Data Protection» is known and understood by him.

10. PERSONAL DATA

11.1. Claims and appeals regarding defects of the Goods shall be sent to the Seller's e-mail: catiche.cosmetics@gmail.com.

11.2. To confirm the claim, the Buyer is obliged to provide photo or video recording of the defects of the Goods.

11.3. Disputes shall be resolved through negotiations, and in case of failure to reach an agreement - in court in accordance with the laws of Ukraine.

11.4. The invalidation by a court of any provision of this Agreement shall not entail the invalidity of its other provisions.